Job Title: Office Manager
Work Location: Old Lyme, Connecticut
Some travel required
Job Type:
Full-time
Year-Round
8-hour shifts
Monday-Friday, 9:00am-5:00pm
Occasional weekends, as needed
Salary: $58,000 – $63,000 Annually
Job Description:
The Marina Office Manager serves as the face of our Old Lyme office and marina and is often the first point of contact for clients and visitors. In this role, you act as a concierge for the DiMillo’s Yacht Sales experience, ensuring every guest receives a warm, welcoming, and professional introduction to our organization.
Due to the seasonal nature of our Old Lyme location, adaptability is essential. During the spring, summer, and fall, the office and docks are vibrant and fast-paced, with frequent interactions among clients, prospective buyers, coworkers, and manufacturers. These busy months require strong organizational skills, flexibility, and the ability to thrive in a high-energy environment.
As a dual-role contributor, you will support both office operations and marina activities, playing an integral part in the overall success and culture of our team.
This role is ideal for someone who enjoys variety, excels in customer service, and thrives in a dynamic, seasonal marine environment.
Key Responsibilities:
- Greet all visitors and direct them to the appropriate broker, marina, or service personnel
- Ensure clients are comfortable upon arrival, offering beverages and directing them to restrooms or waiting areas
- Answer phones and route calls to the appropriate department or individual
- Provide concierge-style service to slip holders, guests, and prospective buyers
- Serve as a general errand runner (supplies, customer support needs, etc.)
- Additional duties as assigned
Office Administration
- Support daily administrative functions in coordination with sales and service departments
- Manage office inventory and order supplies in a timely manner
- Maintain an organized, professional, and presentable office environment
- Handle miscellaneous shipping, labeling, filing, and data entry
- Maintain accurate and organized record keeping
- Assist with hardware/software troubleshooting coordination
- Support Accounts Receivable and Accounts Payable processing for the location
- Manage office equipment and general administrative needs
Marketing and Team Support
- Assist in preparing new hire biographies for the “Meet the Team” page in coordination with the marketing department
- Coordinate and order branded clothing for sales and administrative teams
- Organize and execute company lunches, client gifts, and events in coordination with Marketing and HR
Marina Management Responsibilities
- Oversee slip contracts and assignments
- Manage transient slip rentals
- Conduct daily dock checks
- Support facilities maintenance coordination
- Assist slip holders and guests with docking support and boating-related needs
- Provide attentive, detail-oriented service that builds trust and long-term relationships
- Work comfortably outdoors and in various weather conditions
Rental House Management
- Oversee rental property coordination and related administrative tasks
- Ensure property readiness, organization, and communication with tenants/guests
Requirements:
- 3+ years of professional experience in an office management environment
- Marina experience preferred
- Proficiency in Microsoft Outlook and QuickBooks
- Strong organizational and project management skills
- Ability to schedule, coordinate, and take a hands-on approach to tasks
- Excellent communication skills with the ability to keep stakeholders informed and aligned
- Professional demeanor with precision and attention to detail
- Ability to maintain composure and sound judgment under pressure
- Prioritizes quality and long-term reliability over speed
- Self-starter with a friendly, service-oriented mindset
- Comfortable working in a seasonal marina environment with fluctuating activity levels
Compensation & Benefits:
- Dental Insurance
- Vision Insurance
- Health Insurance
- Health Savings Account
- Professional Development Assistance
- IRA Retirement
- Life Insurance
- Service Award Recognition
- Company Paid Holidays
- Paid Time Off
About DiMillo’s Yacht Sales:
DiMillo’s Yacht Sales is a professional yacht dealership and brokerage firm with eight locations from Maine to Maryland. With over 25 years in the industry, we represent new yachts from Sabre Yachts, Back Cove Yachts, MJM, and Tiara Yachts, alongside pre-owned yacht sales. Our year-round service team is dedicated to supporting our new and brokerage buyers with comprehensive services including commissioning, yacht repair, and in-house captain services.
Our Mission and Expectations:
At DiMillo’s Yacht Sales, our mission is to deliver an unrivaled experience for our clients and guests. Our expectations are high, but employee wellness is front and center. We believe in strong employee engagement, open feedback, and shared ownership of success. Every day, we challenge one another, support one another, and pursue our shared commitment to superior customer service.
How to Apply:
Please submit your resume and cover letter detailing your relevant experience and why you’re excited to join the DiMillo’s Yacht Sales team to hr@dimillos.com
DiMillo’s Yacht Sales is an equal opportunity employer. We do not discriminate against any employee or applicant based on race, gender, sexual orientation, religion, age, marital status, national origin, physical or mental disability, or veteran status.
